by Graham Arrowsmith | Aug 18, 2023 | Podcast
How do You Deliver 5 Star Customer Service? Debbie Homer-Davis is the Managing Director of BabyLady and hails from Canterbury, Kent. Kevin and Graham really learned a lot about customer service. Debbie has spent 32 years honing her skills. Perhaps her finest...
by Graham Arrowsmith | Dec 23, 2022 | Podcast
How to be Brilliant Michael Heppell is the author of the best-selling book How To Be Brilliant. Kevin Appleby is a fairly near neighbour in Northumberland and has wanted to attract Michael to the show for some time. Years actually. Their mutual interest in Newcastle...
