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#73 Net Promoter Score with Dominic Monkhouse

#73 Net Promoter Score with Dominic Monkhouse

Is your business model based around great customer service? If so, do you measure how good your service is, and whether it is improving? If not, then Net Promoter Score might be the tool that makes all the difference to your business. We chat with Dominic Monkhouse,...
#71 Direct Marketing with Brian Kurtz

#71 Direct Marketing with Brian Kurtz

In this week’s edition of The Next 100 Days Podcast we have a big name form the USA. Brian Kurtz chats to us about direct marketing and his book The Advertising Solution. Brian Kurtz loves direct marketing. For 36 years, he worked with Boardroom Inc selling...
#69 Conversion Optimisation with Talia Wolf

#69 Conversion Optimisation with Talia Wolf

Conversion Optimisation expert Talia Wolf Chats to Graham Arrowsmith and Kevin Appleby on The Next 100 Days Podcast. Introducing Talia Wolf Talia Wolf is a world child. She was born in England, worked for an Australian company and works with American companies and...
#68 Contact Enhance with Duncan Gledhill

#68 Contact Enhance with Duncan Gledhill

Kevin and Graham discuss the way you can enhance your CRM database with more complete information. We talk to Duncan Gledhill about his tool Contact Enhance. Duncan Gledhill co-founded a company called Emailmovers in 2003, which went onto become one of the UK’s...